Cita APA (7a ed.)

Kouzes, J. M., & Posner, B. Z. (2011). The five practices of exemplary leadership: Financial services. Pfeiffer.

Cita Chicago Style (17a ed.)

Kouzes, James M., y Barry Z. Posner. The Five Practices of Exemplary Leadership: Financial Services. San Francisco: Pfeiffer, 2011.

Cita MLA (8a ed.)

Kouzes, James M., y Barry Z. Posner. The Five Practices of Exemplary Leadership: Financial Services. Pfeiffer, 2011.