APA (7th ed.) Citation

Garber, P. R. (2005). 25 reproducible activities for customer service excellence. HRD Press.

Chicago Style (17th ed.) Citation

Garber, Peter R. 25 Reproducible Activities for Customer Service Excellence. Amherst, MA: HRD Press, 2005.

MLA (8th ed.) Citation

Garber, Peter R. 25 Reproducible Activities for Customer Service Excellence. HRD Press, 2005.

Warning: These citations may not always be 100% accurate.