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Touchpoints : creating powerful leadership connections in the smallest of moments /
"A fresh, effective, and enduring way to lead starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked oppo...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Francisco, CA :
Jossey-Bass,
©2011.
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| Edición: | 1st ed. |
| Colección: | Warren Bennis signature series.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- The power of touchpoints: the action is in the interaction
- The commitment to mastery: the choice is yours
- Use your head: the commitment to inquiry
- Use your heart: the commitment to reflection
- Use your hands: the commitment to practice
- Mastering the touch: how can I help?
- Recommended reading.