High performance operations : leverage compliance to lower costs, increase profits, and gain competitive advantage /

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Glazer, Hillel, 1968-
Format: Electronic eBook
Language:Inglés
Published: Upper Saddle River, NJ : FT Press, ©2012.
Edition:1st ed.
Subjects:
Organizational effectiveness.
Systems engineering.
Cost.
Profit.
Efficacité organisationnelle.
Ingénierie des systèmes.
Coût.
systems engineering.
costs.
Management.
Business & Economics.
Management Styles & Communication.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Flying a business
  • The approach : an overview
  • The bureaucracy of compliance
  • High performance of excellence
  • Regulation and compliance
  • The man vs. the money
  • Focusing on the wrong target
  • Secret sauce
  • Value, customer satisfaction, profit
  • The solution : defining and sustaining value
  • Operational excellence
  • Services
  • The price
  • Systems thinking and process engineering
  • Sanity checks and fringe concepts
  • Finishing touches
  • Back to the future : a retrospective.

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