Cita APA (7a ed.)

Scharlatt, H., & Smith, R. (2011). Influence: Gaining commitment, getting results (2nd ed.). Center for Creative Leadership.

Cita Chicago Style (17a ed.)

Scharlatt, Harold, y Roland Smith. Influence: Gaining Commitment, Getting Results. 2nd ed. Greensboro, N.C.: Center for Creative Leadership, 2011.

Cita MLA (8a ed.)

Scharlatt, Harold, y Roland Smith. Influence: Gaining Commitment, Getting Results. 2nd ed. Center for Creative Leadership, 2011.