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Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare /

"Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patien...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Arthur, Jay, 1951-
Format: Électronique eBook
Langue:Inglés
Publié: New York : McGraw-Hill, ©2011.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)
Description
Résumé:"Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher.
Description:Title from title page (ebrary, viewed Mar. 22, 2011).
Description matérielle:1 online resource (xx, 348 pages) : illustrations
Bibliographie:Includes bibliographical references (pages 333-336) and index.
ISBN:9780071753265
0071753265
1283004135
9781283004138
9786613004130
6613004138