Innovative performance support : strategies and practices for learning in the workflow /

Research shows that 80 percent of learning occurs while employees actually work, rather than in formal training sessions.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gottfredson, Conrad
Otros Autores: Mosher, Bob
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2011.
Temas:
Performance technology.
Employees > Training of.
Inservice Training
Personnel > Formation.
BUSINESS & ECONOMICS > Training.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • The case for performance support
  • Supporting performance @ all five moments of need
  • Establishing process as your learning and support backbone
  • Beginning at the moment of apply and designing from there
  • Brokering your learning assets
  • Employing the strength of social learning
  • Managing deliverables with content management practices
  • Implementing your performance support strategy.

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