Cargando…
Innovative performance support : strategies and practices for learning in the workflow /
Research shows that 80 percent of learning occurs while employees actually work, rather than in formal training sessions.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill,
©2011.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
| Sumario: | Research shows that 80 percent of learning occurs while employees actually work, rather than in formal training sessions. Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practicesùongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide helps you implement the right PS strategy for your team. Conrad Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency. --Book Jacket. |
|---|---|
| Descripción Física: | 1 online resource (xi, 255 pages) : illustrations |
| Bibliografía: | Includes bibliographical references (pages 245-246) and index. |
| ISBN: | 9780071734479 0071734473 007170311X 9780071703116 1282965190 9781282965195 9786612965197 6612965193 |