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Map the future of design for enhanced customer experience /
"This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate...
| Call Number: | Libro Electrónico |
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Upper Saddle River, N.J. :
FTPress Delivers,
©2011.
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| Series: | FT Press Delivers elements.
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| Subjects: | |
| Online Access: | Texto completo (Requiere registro previo con correo institucional) |