Open services innovation : rethinking your business to grow and compete in a new era /

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"The father of Open Innovation is back, this time with his most expansive, most significant book yet. Open Innovation described a new paradigm for the management of industrial innovation in the 21st century: How useful industrial knowledge today is widely distributed around the world and firms...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Chesbrough, Henry William
Format: Electronic eBook
Language:Inglés
Published: San Francisco, CA : Jossey-Bass, ©2011.
Edition:1st ed.
Subjects:
2000-2099
Customer services.
Technological innovations.
Recessions > History > 21st century.
Service à la clientèle.
Innovations.
Récessions > Histoire > 21e siècle.
BUSINESS & ECONOMICS > Structural Adjustment.
Customer services
Recessions
Technological innovations
History
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introduction : open services and innovation
  • The case for open services innovation
  • Think of your business as a services business
  • Co-create with your customers
  • Extend services innovation outside your organization
  • Transform your business model with services
  • Open services innovation in larger companies
  • Open services innovation in smaller companies
  • Open services innovation for services businesses
  • Open services innovation in emerging economies
  • Open services innovation : the way forward.

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