Customer service training 101 /

From the first impression to the last ôthank you, ö great service is the hallmark of great companiesùlike yours.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Evenson, Renee, 1951-
Format: Electronic eBook
Language:Inglés
Published: New York : American Management Association, ©2011.
Edition:2nd ed.
Subjects:
Customer services > Training.
Customer relations > Training.
Employees > Training.
BUSINESS & ECONOMICS > Training.
BUSINESS & ECONOMICS > Mentoring & Coaching.
Online Access:Texto completo (Requiere registro previo con correo institucional)

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