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00000cam a2200000Ia 4500 |
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OR_ocn670428839 |
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OCoLC |
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20231017213018.0 |
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m o d |
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cr unu|||||||| |
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101018s2011 nju ob 000 0 eng d |
040 |
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|a UMI
|b eng
|e pn
|c UMI
|d OCLCQ
|d SINTU
|d OCLCF
|d OCLCQ
|d CZL
|d OCLCO
|d OCLCQ
|d OCLCO
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|a 9780132489676
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|a 0132489678
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|z 9780132488334
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|a (OCoLC)670428839
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|a CL0500000075
|b Safari Books Online
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|a n-us---
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|a HF5386
|b .I684 2011
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082 |
0 |
4 |
|a 650.1
|2 22
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|a UAMI
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245 |
0 |
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|a Insights from remarkable businesspeople.
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260 |
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|a Upper Saddle River, N.J. :
|b FTPress Delivers,
|c ©2011.
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300 |
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|a 1 online resource ([218] pages)
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336 |
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|a text
|b txt
|2 rdacontent
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337 |
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|a computer
|b c
|2 rdamedia
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338 |
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|a online resource
|b cr
|2 rdacarrier
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504 |
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|a Includes bibliographical references.
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505 |
0 |
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|a Changing a troubled ship's course / D. Michael Abrashoff -- What's the problem with customers? / Fred Wiersema -- Get results, not salutes / D. Michael Abrashoff -- Winning customers with commitment / Gary Hirshberg -- Listen up! / D. Michael Abrashoff -- Clearing the mind for creativity / John Kao -- No company runs itself / Michael F. Golden -- Why I'm (still) buying gold / Dean LeBaron -- How to design a great customer experience / Fred Wiersema -- Oprah (brand) renew / Nancy F. Koehn -- The future is yours to invent / John Kao -- The pull of customers, the push of processes / Jim Champy -- How to rebound from adversity / Glenn E. Mangurian -- What I learned from Peter Drucker / Jim Champy -- What I learned at the Naval Academy / D. Michael Abrashoff -- Lessons of a brand manager / Michael F. Golden -- Never ask anyone to do what you won't do yourself / Edwin D. Fuller.
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520 |
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|a "What it takes to lead your team to greatness! Outstanding leaders tell you how to identify and fix even the biggest problems ... get buy-in that's real ... balance external customers and internal processes ... infuse creativity throughout your organization, and reinvent its future ... get results, not salutes!"--Resource description page.
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588 |
0 |
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|a Resource description page (viewed Sept. 22, 2010).
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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0 |
|a Success in business.
|
650 |
|
0 |
|a Businesspeople
|z United States.
|
650 |
|
6 |
|a Succès dans les affaires.
|
650 |
|
6 |
|a Gens d'affaires
|z États-Unis.
|
650 |
|
7 |
|a Businesspeople
|2 fast
|
650 |
|
7 |
|a Success in business
|2 fast
|
651 |
|
7 |
|a United States
|2 fast
|
700 |
1 |
2 |
|a Abrashoff, D. Michael.
|t Changing a troubled ship's course.
|
700 |
1 |
2 |
|a Wiersema, Frederik D.
|q (Frederik Derk).
|t What's the problem with customers?
|
700 |
1 |
2 |
|a Abrashoff, D. Michael.
|t Get results, not salutes.
|
700 |
1 |
2 |
|a Hirshberg, Gary.
|t Winning customers with commitment.
|
700 |
1 |
2 |
|a Abrashoff, D. Michael.
|t Listen up!
|
700 |
1 |
2 |
|a Kao, John J.
|t Clearing the mind for creativity.
|
700 |
1 |
2 |
|a Golden, Michael F.
|t No company runs itself.
|
700 |
1 |
2 |
|a LeBaron, Dean.
|t Why I'm (still) buying gold.
|
700 |
1 |
2 |
|a Wiersema, Frederik D.
|q (Frederik Derk).
|t How to design a great customer experience.
|
700 |
1 |
2 |
|a Koehn, Nancy F.
|q (Nancy Fowler),
|d 1959-
|t Oprah (brand) renew.
|
700 |
1 |
2 |
|a Kao, John J.
|t Future is yours to invent.
|
700 |
1 |
2 |
|a Champy, James,
|d 1942-
|t Pull of customers, the push of processes.
|
700 |
1 |
2 |
|a Mangurian, Glenn E.
|t How to rebound from adversity.
|
700 |
1 |
2 |
|a Champy, James,
|d 1942-
|t What I learned from Peter Drucker.
|
700 |
1 |
2 |
|a Abrashoff, D. Michael.
|t What I learned at the Naval Academy.
|
700 |
1 |
2 |
|a Golden, Michael F.
|t Lessons of a brand manager.
|
700 |
1 |
2 |
|a Fuller, Edwin D.,
|d 1945-
|t Never ask anyone to do what you won't do yourself.
|
856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9780132489676/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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994 |
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|a 92
|b IZTAP
|