Six Sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy /

"Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesse...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Snee, Ronald D.
Otros Autores: Hoerl, Roger Wesley
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Upper Saddle River, NJ : Pearson Prentice Hall, ©2005.
Temas:
Six sigma (Quality control standard)
Quality control.
Cost control.
Organizational effectiveness.
Health services administration.
Quality Control
Cost Control
Efficiency, Organizational
Health Services Administration
Patient Care Management
Patient Care Management > methods
Six Sigma.
Qualité > Contrôle.
Coût > Contrôle.
Efficacité organisationnelle.
Services de santé > Administration.
quality control.
cost control.
Cost control
Health services administration
Organizational effectiveness
Quality control
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • I. The case for Six Sigma beyond the factory floor: 1. A holistic view of Six Sigma
  • 2. Addressing the fundamental barrier: "we're different!"
  • II. Ensuring successful deployment: 3. Deployment case studies
  • 4. A proven deployment road map
  • III. Ensuring project success: 5. Project case studies
  • 6. Improvement happens project by project
  • IV. Overcoming methods and tools challenges
  • 7. Unique technical challenges in applying the methods and tools
  • 8. Making Six Sigma your strategic signature.

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