APA (7th ed.) Citation

Burlton, R. T. (2001). Business process management: Profiting from process. Sams.

Chicago Style (17th ed.) Citation

Burlton, Roger T. Business Process Management: Profiting from Process. Indianapolis, Ind.: Sams, 2001.

MLA (8th ed.) Citation

Burlton, Roger T. Business Process Management: Profiting from Process. Sams, 2001.

Warning: These citations may not always be 100% accurate.