Winning with customers : a playbook for B2B /

Do your customers make more money doing business with you? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep underst...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Pigues, D. Keith
Autres auteurs: Alderman, Jerry D.
Format: Électronique eBook
Langue:Inglés
Publié: Hoboken, N.J. : Wiley, ©2010.
Sujets:
Customer relations > Management.
Consumer satisfaction.
Customer services > Management.
Consommateurs > Satisfaction.
Service à la clientèle > Gestion.
BUSINESS & ECONOMICS > Marketing > Industrial.
Consumer satisfaction
Customer relations > Management
Customer services > Management
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