Pigues, D. K., & Alderman, J. D. (2010). Winning with customers: A playbook for B2B. Wiley.
Cita Chicago Style (17a ed.)Pigues, D. Keith, y Jerry D. Alderman. Winning with Customers: A Playbook for B2B. Hoboken, N.J.: Wiley, 2010.
Cita MLA (8a ed.)Pigues, D. Keith, y Jerry D. Alderman. Winning with Customers: A Playbook for B2B. Wiley, 2010.
Precaución: Estas citas no son 100% exactas.