Chargement en cours…

What's the secret? : to providing a world-class customer experience /

"Author John DiJulius, considered the authority on customer service, has cracked the code through his extensive experience at helping large companies deliver superior service, and he knows the best practices of the world-class customer service companies. Now, he shares that inside knowledge and...

Description complète

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: DiJulius, John R., 1964-
Format: Électronique eBook
Langue:Inglés
Publié: Hoboken, N.J. : Wiley, ©2008.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)