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101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges /

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues...

Description complète

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Falcone, Paul
Format: Électronique eBook
Langue:Inglés
Publié: New York : American Management Association, c2009.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)

MARC

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246 3 |a One hundred and one tough conversations to have with employees 
246 3 |a One hundred one tough conversations to have with employees 
264 1 |a New York :  |b American Management Association,  |c c2009. 
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500 |a Includes index. 
588 |a Description based on print version record and CIP data provided by publisher. 
505 0 |a Introduction. The Rules of Engagement -- pt. I. Uncomfortable Workplace Situations -- 1. Common Managerial and Supervisory Discussions -- 2. Individual Appearance and Uncomfortable Workplace Dilemmas -- 3. Cultural and Religious Differences -- pt. II. Poor Work Habits and Job Performance Concerns -- 4. Performance Transgressions -- 5. Policy and Procedure Violations -- 6. Excessive Absenteeism and Tardiness -- 7. Lack of Requisite Skills -- pt. III. Inappropriate Workplace Behavior and Conduct -- 8. Sexually Offensive Behavior -- 9. Substandard Communication Skills -- 10. Personal Style Issues -- 11. Leadership Style Challenges and Career Management Obstacles -- pt. IV. Corporate Actions -- 12. Corporate (Intentional) Actions -- 11. Corporate ("No Fault") Actions -- 14. Summary Offenses (Immediate Discharge) -- 15. Special Circumstances. 
520 |a Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common--as well as the most serious--employee problems they are likely to e. 
546 |a English. 
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650 0 |a Problem employees. 
650 0 |a Labor discipline. 
650 0 |a Employees  |x Rating of. 
650 0 |a Performance standards. 
650 0 |a Personnel management. 
650 6 |a Employés à problèmes. 
650 6 |a Discipline du travail. 
650 6 |a Rendement au travail  |x Normes. 
650 6 |a Personnel  |x Direction. 
650 7 |a Employees  |x Rating of.  |2 fast  |0 (OCoLC)fst00909172 
650 7 |a Labor discipline.  |2 fast  |0 (OCoLC)fst00989921 
650 7 |a Performance standards.  |2 fast  |0 (OCoLC)fst01057876 
650 7 |a Personnel management.  |2 fast  |0 (OCoLC)fst01058797 
650 7 |a Problem employees.  |2 fast  |0 (OCoLC)fst01077874 
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