Cita APA (7a ed.)

Hart, L. B. (1999). The manager's pocket guide to dealing with conflict. HRD Press.

Cita Chicago Style (17a ed.)

Hart, Lois Borland. The Manager's Pocket Guide to Dealing with Conflict. Amherst, Mass.: HRD Press, 1999.

Cita MLA (8a ed.)

Hart, Lois Borland. The Manager's Pocket Guide to Dealing with Conflict. HRD Press, 1999.