Toxic workplace! : managing toxic personalities and their systems of power /

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Praise for Toxic Workplace!." Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research t...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Kusy, Mitchell
Other Authors: Holloway, Elizabeth, 1950-
Format: Electronic eBook
Language:Inglés
Published: San Francisco : Jossey-Bass, ©2009.
Edition:1st ed.
Subjects:
Problem employees.
Interpersonal conflict.
Conflict management.
Personnel management.
Personnel Management
Employés à problèmes.
Conflit interpersonnel.
Gestion des conflits.
Personnel > Direction.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
Conflict management
Interpersonal conflict
Personnel management
Problem employees
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • The human and financial costs of working with toxic people
  • Recognizing the toxic personality: it isn't as easy as you think
  • Leader reactions and strategies that typically don't work: why identify strategies that don't work?
  • Organizational culture: how toxicity spreads like an infection
  • Organizational strategies: dealing with toxicity at the highest system level
  • Team strategies: dealing with toxicity at the team level
  • Individual strategies: dealing with toxic people one-on-one
  • Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.

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