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Six Sigma Business scorecard /

Filled with performance-measuring techniques that can be used throughout a corporation, the Second Edition of Six Sigma Business Scorecard continues to be a proven tool for gauging and ensuring success in today's complex business environment. This guidebook was designed to translate an organiza...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Gupta, Praveen, 1957-
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill, ©2007.
Edition:2nd ed.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Ch. 1. Trends in performance measurements
  • Ch. 2. Six Sigma
  • an overview
  • Ch. 3. Need for the Six Sigma business scorecard
  • Ch. 4. The Six Sigma business scorecard
  • Ch. 5. Planning for the Six Sigma business scorecard
  • Ch. 6. Six Sigma business scorecard development
  • Ch. 7. Measures of innovation
  • Ch. 8. Implementing the Six Sigma business scorecard
  • Ch. 9. Strategy for execution
  • Ch. 10. Adapting the Six Sigma business scorecard to small businesses
  • Ch. 11. Monitoring performance using the Six Sigma business scorecard
  • Ch. 12. Performance, profitability, and standards
  • Ch. 13. Leadership for performance
  • Ch. 14. Six Sigma business scorecard validation
  • Ch. 15. Field implementation
  • Ch. 16. Integrating the Six Sigma business scorecard and quality management systems.