Conflict resolution at work for dummies /

A practical workplace guide to handling conflict effectively. Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train yo...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Scott, Vivian
Format: Electronic eBook
Language:Inglés
Published: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], ©2010.
Series:--For dummies.
Subjects:
Problem employees.
Psychology, Industrial.
Mediation and conciliation, Industrial.
Employés à problèmes.
Psychologie du travail.
Médiation et conciliation (Droit du travail)
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
Mediation and conciliation, Industrial
Problem employees
Psychology, Industrial
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Conflict Resolution at Work FOR Dummies®; Contents at a Glance; Table of Contents; Introduction; Part I: Understanding Conflict in the Workplace; Chapter 1: An Overview of Conflict Resolution at Work; Chapter 2: Understanding What People Bring to Conflict; Chapter 3: Determining How Groups Contribute to Conflict; Chapter 4: Practicing Self-Awareness: Understanding How Managers Foster Conflict; Chapter 5: Knowing When to Address Conflict; Part II: Resolving a Conflict between Two or More of Your Employees; Chapter 6: Developing a Plan and Preparing for a Meeting.

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