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Training on trial : how workplace learning must reinvent itself to remain relevant /

"The defendants--corporate training programs--are hereby charged with failing to deliver results. Is yours guilty?"--Resource description page

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Kirkpatrick, James D., 1952-
Other Authors: Kirkpatrick, Wendy Kayser
Format: Electronic eBook
Language:Inglés
Published: New York : AMACOM, ©2010.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • The case against us
  • Taking the case
  • The foundation of our defense
  • Step 1. Pledge to work together
  • Step 2. Address jury issues
  • Step 3. Refine expectations to define outcomes
  • Step 4. Target critical behaviors and drivers
  • Step 5. Identify necessities for success
  • Step 6. Execute the initiative
  • Step 7. ROE: return on expectations
  • Examples from our stars
  • Call to action.