The Starbucks experience : 5 principles for turning ordinary into extraordinary /

"The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Michelli, Joseph A., 1960-
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill, ©2007.
Subjects:
Starbucks Coffee Company.
Starbucks Coffee Company
Success in business > Handbooks, manuals, etc.
Succès dans les affaires > Guides, manuels, etc.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
Success in business
Handbooks and manuals
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introduction
  • Principle #1- make it your own
  • Principle #2- everything matters
  • Principle #3- surprise and delight
  • Principle #4- embrace resistance
  • Principle #5- leave your mark
  • A final word.

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