Credit & collections kit for dummies /

Making Everything Easier!. Credit & Collections Kit for Dummies. Learn to:. Build a better rapport with customers and improve cash flow;. Collect from late or slow-paying customers;. Work efficiently with scripts, templates, and spreadsheets on the CD. Steven A. Harms. Partner, Muller, Muller, R...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Harms, Steven A.
Other Authors: Larson, Aaron
Format: Electronic eBook
Language:Inglés
Published: Hoboken, NJ : Wiley, ©2009.
Series:--For dummies.
Subjects:
Credit > Management.
Credit > Management > Handbooks, manuals, etc.
Collecting of accounts.
Collection laws.
Small business > Finance.
Crédit > Gestion.
Crédit > Gestion > Guides, manuels, etc.
Créances > Recouvrement.
Petites et moyennes entreprises > Finances.
Collecting of accounts
Collection laws
Credit > Management
Small business > Finance
Handbooks and manuals
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Credit & Collections Kit For Dummies®; About the Authors; Dedication; Acknowledgments; Contents at a Glance; Table of Contents; Introduction; About This Book; Conventions Used in This Book; What You're Not to Read; Foolish Assumptions; How This Book Is Organized; Icons Used in This Book; Where to Go from Here; Part I: Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices; Chapter 1: Getting to Know Credit and Collections; Chapter 2: Credit 101: Defining and Applying Credit Concepts; Chapter 3: Extending Credit Carefully While Controlling Your Risk.
  • Chapter 4: Establishing Good Billing Practices to Avoid Collection HeadachesChapter 5: Spotting and Reacting to Changes in Customer Habits; Chapter 6: Stayin' on the Right Side of the Law: Knowing Your Rights and Duties; Part II: When Being Nice Isn't Working: Transitioning from Billing to Collections; Chapter 7: When Your Late-Paying Customer Turns into Your Debtor; Chapter 8: The Ins and Outs of Collection Phone Calls; Chapter 9: Overcomi.

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