Smart selling on the phone and online : inside sales that get results /

Ten indispensable skills for inside sales success.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Feigon, Josiane Chriqui
Corporate Author: American Management Association
Format: Electronic eBook
Language:Inglés
Published: New York : AMACOM, ©2010.
Subjects:
Telephone selling.
Electronic commerce.
Selling.
Vente par téléphone.
Commerce électronique.
Vente.
selling.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • CONTENTS; FOREWORD; INTRODUCTION: But I've Only Got Four Minutes!; CHAPTER 1: TIME MANAGEMENT: Momentum Control; CHAPTER 2: INTRODUCING: Selling in Sound Bites; CHAPTER 3: NAVIGATING: Avoiding the No-Po's; CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time; CHAPTER 5: LISTENING: Letting Go of Assumptions; CHAPTER 6: LINKING: Selling to Power Buyers; CHAPTER 7: PRESENTING: It's Showtime!; CHAPTER 8: HANDLING OBJECTIONS: Bring Them On!; CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment; CHAPTER 10: PARTNERING: Conscious Collaboration; EPILOGUE; INDEX.

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