Leading with cultural intelligence : the new secret to success /

Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research, a...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Livermore, David A., 1967-
Format: Electronic eBook
Language:Inglés
Published: New York : American Management Association, ©2010.
Subjects:
Leadership > Cross-cultural studies.
Organizational behavior > Cross-cultural studies.
Management > Cross-cultural studies.
Intercultural communication.
Cross-cultural orientation.
Leadership > Études transculturelles.
Comportement organisationnel > Études transculturelles.
Gestion > Études transculturelles.
Formation transculturelle.
BUSINESS & ECONOMICS > Leadership.
Cross-cultural orientation
Intercultural communication
Leadership
Management
Organizational behavior
Cross-cultural studies
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • You lead across a multicultural terrain : why CQ?
  • You need a map for the journey : CQ overview
  • Whet your appetite : CQ drive (step 1)
  • Study the topography : CQ knowledge (step 2a)
  • Dig beneath the terrain : CQ knowledge (step 2b)
  • Turn off the cruise control : CQ strategy (step 3)
  • Run, walk or jog : CQ action (step 4)
  • See the journey ahead : proof and consequences of CQ
  • Recruit travel companions : developing CQ in your team.

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