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The coaching manual : the definitive guide to the process, principles, and skills of personal coaching /

This title combines an understanding of coaching principles, skills, attitudes and behaviours, along with practical guidance and a comprehensive tool kit for coaches.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Starr, Julie
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Harlow, England ; New York : Pearson Prentice Hall, 2009, ©2008.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover
  • Copyright
  • Contents
  • Acknowledgements
  • 1. Introduction
  • The purpose of this book
  • What is personal coaching?
  • Coaching in business
  • Personal coaching: life/lifestyle
  • A comparison of coaching and therapy
  • Chapter summary: Introduction
  • 2. Collaborative coaching
  • What does collaborative coaching mean?
  • Non-directive versus directive language
  • Attributes of a good coach
  • Chapter summary: Collaborative coaching
  • 3. Coaching principles or beliefs
  • Operating principles for coaches
  • Maintain a commitment to support the individual
  • Build the coaching relationship on truth, openness and trust
  • The coachee is responsible for the results they are generating
  • The coachee is capable of much better results than they are currently generating
  • Focus on what the coachee thinks and experiences
  • Coachees can generate perfect solutions
  • The conversation is based on equality
  • Chapter summary: Coaching principles or beliefs
  • 4. Fundamental skills of coaching
  • Can anyone coach?
  • Skill one
  • building rapport or relationship
  • Skill two
  • different levels of listening
  • Skill three
  • using intuition
  • Skill four
  • asking questions
  • Skill five
  • giving supportive feedback
  • Chapter summary: Fundamental skills of coaching
  • 5. Barriers to coaching
  • Physical and environmental barriers
  • Behavioural barriers: 'what not to do'
  • Chapter summary: Barriers to coaching
  • 6. Coaching conversations: the coaching path
  • The coaching path: guiding principles
  • Stage one
  • establish conversation
  • Stage two
  • identify topic and goal
  • Stage three
  • surface understanding and insight
  • Stage four
  • shape agreements and conclusions
  • Stage five
  • completion/close
  • The coaching path: make the process your own
  • Chapter summary: Coaching conversations
  • 7. Coaching assignment: structure and process
  • Four stages of a coaching assignment
  • Stage one
  • establish the context for coaching
  • Stage two
  • create understanding and direction
  • Stage three
  • review/confirm learning
  • Stage four
  • completion
  • A framework for coaching
  • Chapter summary: Coaching assignment
  • 8. Emotional maturity and coaching
  • What is emotional maturity?
  • Emotional maturity
  • four competences
  • Chapter summary: Emotional maturity and coaching
  • 9. Becoming a coach
  • What do we mean
  • 'become a coach'?
  • So you want to be a coach?
  • Paid coach or unpaid coach?
  • Professional coaching
  • 'just coach' or 'coach and also . . .'?
  • What kind of coach are you?
  • How do you equip yourself to be a great coach?
  • Chapter summary: Becoming a coach
  • 10. Summary and close
  • Key points of learning
  • The future of coaching
  • Taking your learning forward
  • Chapter summary: Summary and close
  • Appendix 1. Coaching overview document
  • Appendix 2. Summary of a first session
  • Appendix 3. Feedback interview document
  • Index.