Cita APA (7a ed.)

Goulston, M. (2009). Just listen: Discover the secret to getting through to absolutely anyone. American Management Association.

Cita Chicago Style (17a ed.)

Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. New York: American Management Association, 2009.

Cita MLA (8a ed.)

Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. American Management Association, 2009.