Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale /

Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty."--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways o...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Lent, Robin
Other Authors: Tour, Geneviève
Format: Electronic eBook
Language:Inglés
Published: Hoboken, N.J. : Wiley, ©2009.
Subjects:
Customer services.
Affluent consumers.
Luxury goods industry.
Service à la clientèle.
Consommateurs riches.
Produits de luxe > Industrie.
BUSINESS & ECONOMICS > Marketing > General.
BUSINESS & ECONOMICS > Distribution.
Affluent consumers
Customer services
Luxury goods industry
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