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Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale /
Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty."--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways o...
| Cote: | Libro Electrónico |
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| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Hoboken, N.J. :
Wiley,
©2009.
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| Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |
| Résumé: | Praise for Selling Luxury "Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty."--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA "Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights." - Aaron Simpson, Group Executive Chairman, Quintessentiall What does it take to sell high-end luxury creations to the richest clients in the world? In Selling Luxury, Robin Lent and Genevieve Tour, with thirty years of combined experience, share their savoir-faire. You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. Selling Luxury will show you how a salesperson can acquire Sales Ambassador status by offering the impeccable service associated with the world's most prestigious brands. |
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| Description: | Includes index. "Selling luxury first appeared in 2006 under the title of The great 88"--Title page verso |
| Description matérielle: | 1 online resource (xvii, 158 pages) |
| ISBN: | 9780470498354 0470498358 9780470498378 0470498374 9780470498361 0470498366 1282291106 9781282291102 |