Lent, R., & Tour, G. (2009). Selling luxury: Connect with affluent customers, create unique experiences through impeccable service, and close the sale. Wiley.
Cita Chicago Style (17a ed.)Lent, Robin, y Geneviève Tour. Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale. Hoboken, N.J.: Wiley, 2009.
Cita MLA (8a ed.)Lent, Robin, y Geneviève Tour. Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale. Wiley, 2009.
Precaución: Estas citas no son 100% exactas.