Cita APA (7a ed.)

Moen, R. D., Nolan, K. M., Nolan, T. W., Norman, C. L., Provost, L. P., & Langley, G. J. (2009). The improvement guide: A practical approach to enhancing organizational performance (Second edition.). Jossey-Bass.

Cita Chicago Style (17a ed.)

Moen, Ronald D., Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provost, y Gerald J. Langley. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. Second edition. San Francisco: Jossey-Bass, 2009.

Cita MLA (8a ed.)

Moen, Ronald D., et al. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. Second edition. Jossey-Bass, 2009.