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Forms that work : designing Web forms for usability /

Forms are everywhere on the web - for registration and communicating, for commerce and government. Good forms make for happier customers, better data, and reduced support costs. Bad forms fill your organization's databases with inaccuracies and duplicates and can cause loss of potential consume...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Jarrett, Caroline
Autres auteurs: Gaffney, Gerry
Format: Électronique eBook
Langue:Inglés
Publié: Amsterdam ; Boston : Morgan Kaufmann, 2009.
Collection:Morgan Kaufmann series in interactive technologies.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)
Table des matières:
  • Introduction: What is a form?
  • 1. Persuading people to answer
  • 2. Gathering the right information
  • 3. Making questions easy to answer
  • 4. Writing instructions
  • 5. Choosing between drop-downs and other controls
  • 6. Making the form flow easily
  • 7. Taking care of the details
  • 8. Making the form look easy
  • 9. Testing (the best bit).