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The art and science of 360-degree feedback /

More and more organizations are using 360-degree feedback to provide an opportunity to talk about key changes. This second edition of the best-selling book includes research and information that more accurately reflects who is using 360-degree feedback and where and how it is being used. In addition...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Lepsinger, Richard, 1948-
Other Authors: Lucia, Anntoinette D., 1951-
Format: Electronic eBook
Language:Inglés
Published: San Francisco, CA : Jossey-Bass, ©2009.
Edition:2nd ed.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • pt. 1. Preparing to Use 360-Degree Feedback
  • 1. The ABCs of 360-Degree Feedback
  • 2. The Uses of 360-Degree Feedback: A Tool for Strategic Change
  • 3. The Most Important Decision You Will Make: Choosing a Method for Collecting the Feedback
  • 4. Using Interviews to Augment 360-Degree Feedback
  • 5. Creating Champions: Selling the Idea to Others in Your Organization
  • pt. 2. Implementing a 360-Degree Feedback System
  • 6. Gathering the Feedback: Tips on Administering the 360-Degree Process
  • 7. Holding Up the Mirror: Presenting the Feedback
  • 8. Creating Lasting Change: Follow-Up Activities
  • 9. Enhancing Performance Management Systems
  • Resource A. Examples of 360-Degree Feedback
  • Resource B. Checklist for Selecting a Questionnaire
  • Resource C. Sample Worksheets for Feedback Analysis and Interpretation.