What is Lean Six Sigma? /

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work "better" (using Six Sigma) and making work "faster" (using Lea...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: George, Michael L.
Autres auteurs: Rowlands, Dave, Kastle, Bill
Format: Électronique eBook
Langue:Inglés
Publié: New York : McGraw-Hill, ©2004.
Sujets:
Production management > Quality control.
Process control.
Production > Gestion > Qualité > Contrôle.
Fabrication > Contrôle.
BUSINESS & ECONOMICS > Quality Control.
BUSINESS & ECONOMICS > Total Quality Management.
Process control
Production management > Quality control
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)
Table des matières:
  • Introduction: What's In This For You
  • pt. 1. Foundations of Lean Six Sigma
  • 1. The Four Keys to Lean Six Sigma
  • 2. Key #1: Delight Your Customers with Speed and Quality
  • 3. Key #2: Improve Your Processes
  • 4. Key #3: Work Together for Maximum Gain
  • 5. Key #4: Base Decisions on Data and Facts
  • 6. Beyond the Basics: The Five Laws of Lean Six Sigma
  • pt. 2. Implementing Lean Six Sigma
  • 7. When Companies Start Using Lean Six Sigma
  • 8. Making Improvements That Last: An Illustrated Guide to DMAIC and the Lean Six Sigma Toolkit
  • 9. The Experience of Making Improvements: What It's Like to Work on Lean Six Sigma Projects
  • 10. Six Things Managers Must Do: How to Support Lean Six Sigma.

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