Cita APA (7a ed.)

Snyder, M. (2009). Microsoft Dynamics CRM 4.0 step by step. Microsoft Press.

Cita Chicago Style (17a ed.)

Snyder, Mike. Microsoft Dynamics CRM 4.0 Step by Step. Redmond, Wash.: Microsoft Press, 2009.

Cita MLA (8a ed.)

Snyder, Mike. Microsoft Dynamics CRM 4.0 Step by Step. Microsoft Press, 2009.