Carter, G. L., & Byrnes, J. F. (2006). How to manage conflict in the organization (2nd ed.). American Management Association.
Cita Chicago Style (17a ed.)Carter, Gregg Lee, y Joseph F. Byrnes. How to Manage Conflict in the Organization. 2nd ed. [New York?]: American Management Association, 2006.
Cita MLA (8a ed.)Carter, Gregg Lee, y Joseph F. Byrnes. How to Manage Conflict in the Organization. 2nd ed. American Management Association, 2006.
Precaución: Estas citas no son 100% exactas.