Managing the unexpected : resilient performance in an age of uncertainty /

Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational l...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Weick, Karl E.
Other Authors: Sutcliffe, Kathleen M., 1950-
Format: Electronic eBook
Language:Inglés
Published: San Francisco : Jossey-Bass, ©2007.
Edition:2nd ed.
Subjects:
Crisis management.
Leadership.
Industrial management.
Organizational change.
Organizational Innovation
Leadership
Emergency Medical Services > organization & administration
Commerce > organization & administration
Industry > organization & administration
Gestion de crise.
Gestion d'entreprise.
Changement organisationnel.
BUSINESS & ECONOMICS > Corporate Governance.
BUSINESS & ECONOMICS > Leadership.
BUSINESS & ECONOMICS > Organizational Development.
BUSINESS & ECONOMICS > Workplace Culture.
Organizational change
Crisis management
Industrial management
Organisationsutveckling.
Företagsledning.
Arbetsledning.
Kriser.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Managing the unexpected: what business can learn from high-reliability organizations
  • Expectations and mindfulness
  • The three principles of anticipation
  • Principles of containment
  • Assessing your capabilities for resilient performance
  • Organizational culture: institutionalizing mindfulness
  • How to manage mindfully.

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