50 activities for achieving excellent customer service /
This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whet...
Call Number: | Libro Electrónico |
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Main Authors: | , |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
Amherst, Mass. :
HRD Press,
©2003.
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Series: | 50 Activities.
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Subjects: | |
Online Access: | Texto completo (Requiere registro previo con correo institucional) |