What to say to a porcupine : 20 humorous tales that get to the heart of great customer service /

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An entertaining, instructive collection of fables that will inspire the kind of customer service that keeps people coming back!

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Gallagher, Richard S.
Format: Électronique eBook
Langue:Inglés
Publié: New York : American Management Association, ©2008.
Sujets:
Customer services > Humor.
Customer services > Management > Humor.
Customer relations > Humor.
Service à la clientèle > Humour.
Service à la clientèle > Gestion > Humour.
BUSINESS & ECONOMICS > Customer Relations.
Customer relations
Customer services
Customer services > Management
Humor
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)
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What to say to a porcupine : 20 humorous tales that get to the heart of great customer service /
par Gallagher, Richard S.
Publié 2008
Texto completo
Texto completo
Électronique eBook
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