Scott, G. G. (2008). Disagreements, disputes, and all-out war: 3 simple steps for dealing with any kind of conflict. AMACOM.
Cita Chicago Style (17a ed.)Scott, Gini Graham. Disagreements, Disputes, and All-out War: 3 Simple Steps for Dealing with Any Kind of Conflict. New York: AMACOM, 2008.
Cita MLA (8a ed.)Scott, Gini Graham. Disagreements, Disputes, and All-out War: 3 Simple Steps for Dealing with Any Kind of Conflict. AMACOM, 2008.
Precaución: Estas citas no son 100% exactas.