Withers, B., & Wisinski, J. (2007). Resolving conflicts on the job (2nd ed.). AMACOM.
Cita Chicago Style (17a ed.)Withers, Bill, y Jerry Wisinski. Resolving Conflicts on the Job. 2nd ed. New York: AMACOM, 2007.
Cita MLA (8a ed.)Withers, Bill, y Jerry Wisinski. Resolving Conflicts on the Job. 2nd ed. AMACOM, 2007.
Precaución: Estas citas no son 100% exactas.