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|a Arthur, Diane.
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|a The first-time manager's guide to performance appraisals /
|c Diane Arthur.
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|a Includes index.
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|a Performance appraisals : an overview -- Managers as coaches -- Managers as counselors -- The golden rules of performance appraisals -- Gathering information -- Preparing to conduct appraisals on former coworkers -- Forms and ratings -- Writing guidelines -- How to begin -- What to discuss -- How to listen actively -- How to act : the importance of body language -- How to handle challenging performance-appraisal situations -- How to avoid typical performance-appraisal pitfalls -- How to conduct appraisals on different-performance level employees -- Performance appraisals for employees who telecommute.
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|a "Filled with ready-to-use tools including sample dialogues, phrases, and documents - as well as plenty of useful tips - The First-Time Managers Guide to Performance Appraisals is a resource for anyone managing employees. Whether you are a newly hired or promoted manager or a more experienced manager who wants a refresher course on performance-appraisal basics, this book provides the information you need to feel self-assured and capable of handling even the most complicated or difficult review."--Jacket
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|a English.
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|t First-time manager's guide to performance appraisals.
|d New York, NY : AMACOM, ©2008
|z 9780814474402
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