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Closed loop lifecycle planning : a complete guide to managing your PC fleet /
BETTER SUPPORT, LOWER COSTS: OPTIMIZE YOUR PC HARDWARE LIFECYCLE, FROM ACQUISITION TO DISPOSAL It typically costs four times as much to support a PC as it does to purchase it--often, even more. The solution: Closed Loop Lifecycle Planning®, Bruce Michelson's comprehensive, proven, best-practice...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, N.J. :
Addison-Wesley,
2007.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Ch. 1. Closed loop lifecycle planning methodology
- Ch. 2. Overview of closed loop lifecycle planning
- Ch. 3. Acquiring hardware
- Ch. 4. Acquiring software
- Ch. 5. Staging and integration
- Ch. 6. Installation
- Ch. 7. Moves, adds, and changes (MACs)
- Ch. 8. Warranty and maintenance
- Ch. 9. Asset management
- Ch. 10. The help desk
- Ch. 11. Program management
- Ch. 12. Disposing of client devices at the end of life
- Ch. 13. Technology refresh
- Ch. 14. Service-delivery strategies
- Ch. 15. Security and risk
- Ch. 16. Global lifecycle
- Ch. 17. Disaster recovery and business continuity
- Ch. 18. End-user downtime
- Ch. 19. Lifecycle management : business observations
- Ch. 20. Interoperability and prototyping
- Ch. 21. Image management
- Ch. 22. Networking
- Ch. 23. Management tools
- Ch. 24. Tile quantification of benefits and value of closed loop lifecycle planning
- Ch. 25. Closed loop lifecycle planning for servers
- Ch. 26. Industry profiles : lifecycle considerations
- Ch. 27. Overview of user segmentation
- Ch. 28. Technologies in user segmentation
- Ch. 29. Expanding the technologies under a user-segmentation strategy
- Ch. 30. End-user segments
- Ch. 31. User segmentation and the closed loop lifecycle planning model.