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Closed loop lifecycle planning : a complete guide to managing your PC fleet /

BETTER SUPPORT, LOWER COSTS: OPTIMIZE YOUR PC HARDWARE LIFECYCLE, FROM ACQUISITION TO DISPOSAL It typically costs four times as much to support a PC as it does to purchase it--often, even more. The solution: Closed Loop Lifecycle Planning®, Bruce Michelson's comprehensive, proven, best-practice...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Michelson, Bruce
Format: Electronic eBook
Language:Inglés
Published: Upper Saddle River, N.J. : Addison-Wesley, 2007.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Ch. 1. Closed loop lifecycle planning methodology
  • Ch. 2. Overview of closed loop lifecycle planning
  • Ch. 3. Acquiring hardware
  • Ch. 4. Acquiring software
  • Ch. 5. Staging and integration
  • Ch. 6. Installation
  • Ch. 7. Moves, adds, and changes (MACs)
  • Ch. 8. Warranty and maintenance
  • Ch. 9. Asset management
  • Ch. 10. The help desk
  • Ch. 11. Program management
  • Ch. 12. Disposing of client devices at the end of life
  • Ch. 13. Technology refresh
  • Ch. 14. Service-delivery strategies
  • Ch. 15. Security and risk
  • Ch. 16. Global lifecycle
  • Ch. 17. Disaster recovery and business continuity
  • Ch. 18. End-user downtime
  • Ch. 19. Lifecycle management : business observations
  • Ch. 20. Interoperability and prototyping
  • Ch. 21. Image management
  • Ch. 22. Networking
  • Ch. 23. Management tools
  • Ch. 24. Tile quantification of benefits and value of closed loop lifecycle planning
  • Ch. 25. Closed loop lifecycle planning for servers
  • Ch. 26. Industry profiles : lifecycle considerations
  • Ch. 27. Overview of user segmentation
  • Ch. 28. Technologies in user segmentation
  • Ch. 29. Expanding the technologies under a user-segmentation strategy
  • Ch. 30. End-user segments
  • Ch. 31. User segmentation and the closed loop lifecycle planning model.