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The executive's guide to information technology /

"The Executive's Guide to Information Technology, Second Edition is a practical, comprehensive guide to running a cost-effective, efficient, and business delivery-focused corporate IT department. Eschewing the theoretical for the practical, the book gives managers the guidance they need to...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Baschab, John, 1968-
Other Authors: Piot, Jon, 1966-
Format: Electronic eBook
Language:Inglés
Published: Hoboken, N.J. : John Wiley & Sons, ©2007.
Edition:2nd ed.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • 1. The IT dilemma
  • 2. IT ineffectiveness sources and causes
  • 3. IT costs
  • 4. IT scope and strategy
  • 5. The IT organization
  • 6. The chief information officer
  • 7. IT standards
  • 8. IT operations and infrastructure
  • 9. IT problem management
  • 10. Application management
  • 11. IT human resources
  • 12. Vendor selection
  • 13. Vendor management and outsourcing
  • 14. Business communications
  • 15. IT budgeting and cost management
  • 16. Effective decision making and risk management
  • 17. Demand management and project prioritization
  • 18. IT performance measurement
  • 19. IT governance.