APA (7th ed.) Citation

Sharp, D. E. (2003). Call Center operation: Design, operation, and maintenance. Digital Press.

Chicago Style (17th ed.) Citation

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Amsterdam ; Boston: Digital Press, 2003.

MLA (8th ed.) Citation

Sharp, Duane E. Call Center Operation: Design, Operation, and Maintenance. Digital Press, 2003.

Warning: These citations may not always be 100% accurate.