Practical service level management : delivering high quality Web-based services /
Measure, manage, and improve the speed and reliability of web services Complete reference for creating relevant, effective Service Level Agreements Detailed discussions of both technical and business performance metrics and their statistical treatment Performance and management implications of vario...
Call Number: | Libro Electrónico |
---|---|
Main Author: | |
Other Authors: | |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
Indianapolis, Ind. : London :
Cisco ; Pearson Education,
2004.
|
Subjects: | |
Online Access: | Texto completo (Requiere registro previo con correo institucional) |