Cita APA (7a ed.)

International Business Machines Corporation. International Technical Support Organization & Moeller, M. (2003). Measuring e-business Web usage, performance, and availability. IBM, International Technical Support Organization.

Cita Chicago Style (17a ed.)

International Business Machines Corporation. International Technical Support Organization y Morten Moeller. Measuring E-business Web Usage, Performance, and Availability. Austin, TX: IBM, International Technical Support Organization, 2003.

Cita MLA (8a ed.)

International Business Machines Corporation. International Technical Support Organization y Morten Moeller. Measuring E-business Web Usage, Performance, and Availability. IBM, International Technical Support Organization, 2003.