International Business Machines Corporation. International Technical Support Organization & Keen, M. (2004). Patterns: Serial and parallel processes for process choreography and workflow. IBM International Technical Support Organization.
Cita Chicago Style (17a ed.)International Business Machines Corporation. International Technical Support Organization y Martin Keen. Patterns: Serial and Parallel Processes for Process Choreography and Workflow. Research Triangle Park, NC: IBM International Technical Support Organization, 2004.
Cita MLA (8a ed.)International Business Machines Corporation. International Technical Support Organization y Martin Keen. Patterns: Serial and Parallel Processes for Process Choreography and Workflow. IBM International Technical Support Organization, 2004.